Accessibility

We understand that many of our customers have varying needs, including those who are less able, and that this may affect how they may view and access the web and our website.

With this in mind, we have endeavoured to ensure that this website can be accessed by the widest possible browser community and also be flexible enough for those with screen readers and other tools to access the content.

This site has been targeted to work best using the most recent version of Microsoft Internet Explore, Mozilla Firefox, Google Chrome and Safari. Other less popular browsers, or earlier versions of the browsers above and mobile browsers, may not function as completely as the target browsers. Where possible, it is recommended that the latest and most popular browsers are used.

Increasing Text Size

If you wish to increase the text size, take the following steps:

Internet Explorer

In Internet Explorer, go to the View menu and select Text Size

Keyboard shortcuts:

To zoom in, select Ctrl +
To zoom out, select Ctrl –
Reset to Normal, select Ctrl 0

Mozilla Firefox

In Mozilla Firefox, go to the View menu and select Zoom and select the appropriate option

Keyboard shortcuts:

To zoom in, select Ctrl ++
To zoom out, select Ctrl +-
To reset the room, select Ctrl +0

Note that you are able to specify whether to zoom the whole page or just text only.

Safari

In Safari, go to the View menu and select Zoom in or Zoom out.

Keyboard shortcuts:

To zoom in, select Ctrl ++
To zoom out, select Ctrl +-

Note that you are able to specify whether to zoom the whole page or just text only.

Google Chrome

In Chrome, select the Preferences (spanner) icon in the top right hand corner, and either use either the ‘+’ or ‘-‘ keys or enter a value.

Disabling Colours, Fonts and Styles

In Internet Explorer, select Tools > Internet Options and then select Accessibility.
In Mozilla Firefox, select View > Page Style > No Style.

Accessibility Keyboard Shortcuts

If required, you are able to access certain commands using keyboard shortcuts.

Right SHIFT for eight seconds (Switch FilterKeys either on or off)
Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or off)
Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
SHIFT five times (Switch the StickyKeys either on or off)
NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
Windows Logo +U (Open Utility Manager)

Contact and feedback

Feedback is important to us. We endeavour to make as much content as possible accessible, but we also acknowledge we may not always get that right. If you find a part of our site difficult to read or access, contact us – we will be happy to review your suggestions.